If the video is part of a large collection, consider that 1 TB of storage can hold hundreds of high-quality, long-form videos. To provide more specific help, could you let me know: Are you having trouble downloading the file or playing it? Are you seeing a specific error message ?
If the MP4 fails to play fully (e.g., stops prematurely), the file may be corrupted. Consider using specialized video repair software or re-downloading the file if the source is known to be intact.
Select multiple files using Command (Mac) or Ctrl (Windows) + click, then right-click to download, which often results in a ZIP file. Troubleshooting Playback Issues