: You want to verify exactly when a specific file was moved or deleted via the desktop app. 3. How to locate it The path varies depending on your operating system: Windows : %LOCALAPPDATA%\MEGA\MEGAsync\logs.txt macOS : ~/Library/Application Support/MEGA/MEGAsync/logs.txt Linux : ~/.local/share/data/MEGA/MEGAsync/logs.txt 4. How to Generate/Enable Logging
The logs.txt file is a plain-text document created by the MEGA desktop client. It tracks technical events in real-time, such as:
Look for a checkbox labeled or "Detailed logging" . Restart the app to begin capturing more granular data. 5. Privacy Warning meganz logs.txt
: These logs can contain sensitive metadata, including local file paths and filenames. Before sending a logs.txt file to anyone (even support), open it in a text editor (like Notepad or TextEdit) and ensure you are comfortable sharing the filenames listed within.
: You are experiencing "stuck" syncs or constant crashes. : You want to verify exactly when a
: MEGA customer support has requested the log to diagnose a specific account or app issue.
By default, the app keeps basic logs. If you need for a support ticket: Open the MEGA Desktop App . Go to Settings (or Preferences) > Advanced . How to Generate/Enable Logging The logs
: Failed transfers, permission issues, or software crashes. 2. Why do you need it? You generally only need to interact with this file if: