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Following the Sprint merger , customers reported a sharp decline in support quality and helpfulness.
Nextel was a wireless carrier famously known for its "push-to-talk" (PTT) service, which functioned like a nationwide walkie-talkie. While the original Nextel network was shut down in June 2013 following its merger with Sprint, reviews of its legacy service and impact are summarized below: Legacy Service Overview nextel
Primarily served business and field workers (construction, police, transport) due to its durable phones and efficient team-wide communication. Following the Sprint merger , customers reported a
Instant nationwide PTT was unmatched by competitors for years. Cons: Instant nationwide PTT was unmatched by competitors for
Its most iconic feature was the signature beep sound (or "chirp") that preceded instant communication at the push of a button.
By the late 2000s, reviews became increasingly negative as the merger with Sprint caused service integration issues: