If your points don't show up after a week, users and experts recommend the following: My Best Buy Memberships™ FAQs
The $20 "discount" from the certificate will either return to your account as points (standard) or be lost (promotional). Troubleshooting Missing Points return best buy reward certificate
To save the value of a promotional certificate, it is often better to do an exchange for another item in-store rather than a straight return. What Happens to Your Refund Amount? If your points don't show up after a