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Talking To Strangers - Malcolm Gladwellepub -

He challenges the "transparency" assumption—the belief that a person’s internal state is clearly visible through their outward behavior. Gladwell shows how "mismatched" people (those whose expressions don't match their feelings) are often unfairly judged by the legal system and society.

Gladwell introduces the idea that humans are hardwired to believe others are being honest. While this "default to truth" is necessary for a functioning society, it leaves us vulnerable to sophisticated liars and tragic misunderstandings.

Review: The Art of Misunderstanding Malcolm Gladwell’s Talking to Strangers is a gripping, often unsettling exploration of why we are so bad at reading people we don’t know. Using a series of high-profile cases—from the tragic arrest of Sandra Bland to the deceptions of Bernie Madoff—Gladwell argues that our natural instincts for trust and interpretation are fundamentally flawed when applied to strangers.

 
Talking to Strangers - Malcolm Gladwellepub