Dial 100 from a Telkom mobile or 020 2221000 from other networks.
For more detailed troubleshooting or to use their virtual assistant, you can always visit the official Telkom Help Guide or the Get Help portal . Telkom Customer Care | Telkom, South Africa
If you aren't using a Telkom line, or if you are currently abroad, use these dedicated contact points: Dial 081 10210 . Telkom Toll Number Customer Care
For users in Kenya, Telkom provides a different set of specialized numbers:
Your phone number or service account number. Dial 100 from a Telkom mobile or 020
Reach the corporate administrative office at +27 12 311 3911 . 3. Telkom Kenya Customer Care
Dial 081 180 or 180 from your Telkom mobile. For users in Kenya, Telkom provides a different
If you are calling from a Telkom landline or mobile phone, many of these services are free of charge.