Zales Buy Back [2026]

: You send in gold or platinum items (even broken pieces). Zales records the unpacking of your items for security and posts the video to your account.

: If you aren't happy with the offer, Zales will return your items free of charge as long as you haven't cashed the check.

Zales does not have a traditional "buy back" program for cash . Instead, they offer a policy for upgrades and a separate Gold Exchange service for selling unwanted gold or platinum jewelry. Diamond Trade-In & Upgrades zales buy back

Zales guarantees that most natural diamond jewelry (bridal sets, solitaire rings, earrings, necklaces, or pendants) can be traded in for .

: You generally need a valid Zales receipt to prove the original purchase price. Zales Gold Exchange : You send in gold or platinum items (even broken pieces)

: The offer is based on the daily "London Fix" price of precious metals. If you accept, a check is mailed within two business days.

If you want to sell jewelry for cash, you can use the Zales Gold Exchange . Zales does not have a traditional "buy back"

: This program typically excludes lab-grown diamonds and colored gemstones.